Privacy Policy

Last Updated: [Insert Date]

At Healthy Pets Shop (“we”, “us”, or “our”), operating at happypetsproducts.com, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our premium pet care products.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, email address, phone number, shipping/billing address when you create an account or place an order.
• Payment Information: Credit/debit card details (processed securely through our payment gateways), PayPal email (if applicable). Note we do not store full card details.
• Order Information: Products purchased, order history, preferences for cat/dog/horse care products.
• Technical Data: IP address, browser type, device information, pages visited on our site (particularly pages related to flea treatments, joint supplements, or other pet care solutions).
• Communication Data: Correspondence when you contact our customer service team about products like dental care or worming treatments.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your orders for pet health products (e.g., cat grooming supplies, dog digestive care supplements)
• To provide customer support regarding our veterinarian-approved products
• To improve our website and product offerings based on your browsing and purchasing behavior
• To send transactional communications (order confirmations, shipping updates)
• To prevent fraud and enhance payment security (using PCI-DSS compliant systems)
• To comply with legal obligations related to international shipments of pet medications and supplements

3. Data Sharing and Disclosure

We may share your information in these limited circumstances:

• Service Providers: With trusted third parties who assist in payment processing (Visa, Mastercard, PayPal), shipping carriers, and IT services – all bound by confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights, such as for pet medication regulations or customs declarations.
• Business Transfers: In connection with any merger or sale of company assets, with appropriate privacy protections.

We never sell your personal data to third-party marketers.

4. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws using standard contractual clauses or other approved mechanisms.

5. Data Security

We implement robust security measures appropriate for an online pet pharmacy:

• PCI-DSS compliance for all card payments
• 3D Secure authentication for added protection
• Bank-level encryption for data transmission
• Regular security audits of our systems
• No storage of complete payment card details

6. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Request correction of inaccurate data (especially important for medication orders)
• Request deletion of your data, subject to legal retention requirements
• Object to or restrict certain processing
• Withdraw consent where previously given
• Receive your data in a portable format

To exercise these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences (e.g., pet type: cat, dog, or horse products)
• Analyze site traffic to improve our pet care product offerings
• Enable shopping cart functionality for your flea treatments or supplements
• Deliver targeted ads for similar pet health products (with your consent)

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

8. Children’s Privacy

Our pet medications and supplements are sold to adults only. We do not knowingly collect data from children under 16 without parental consent.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be notified to customers purchasing high-risk items like worming treatments.

10. Contact Us

Thank you for trusting Healthy Pets Shop with your pet’s health and your personal data. We treat both with the utmost care.